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R&D Life Science Job at Cognizant

Job Title: Team Manager – CDM/PV

Job ID: 00035211722

Location: Kolkata, West Bengal, India


Graduate/Post Graduate/ Doctorate degree in life sciences/Pharmacy/Medical sciences/Registered Nurse


Business/ Customer:

• Interacts with Client/customer to manage and resolve customer requests via effective queue management (prioritization of demand).

• Provides project updates.

• Create/collate periodic reports for client report meetings.

• Ensures data integrity of data presented to the client.


• Compliance with timelines for coding activities.

• Ensure Compliance with Coding Reports.

• Perform Dictionary up-versioning activity.

• Serve as an SME to Medical Reviewers concerning the coding activities and guidelines.

• Coordinate with the Cognizant onsite Medical Coding Specialist/Lead Data Manager.

• Deliver or coordinate training for onsite and off-shore medical coders.

• Participate in the creation and maintenance of project-specific coding conventions.

• Coordinate to manage Rave particular difficulties.

• Use daily coding activities in order to define and create metrics.

• Provide timely feedback and maintain regular team connect meetings and project meetings for a variety of issues and updates.

• Coordinate with data managers working on precisely the same study.

• Perform Operational QC.

• Periodic Capture of reporting and multitasking.

• Mentoring Team Members.

• Line management responsibilities.

• To view adequate resourcing, and work allocation for proper utilization across studies.

• Ensure Quality, compliance and Audit readiness.


• 1 Ensure completion of Data management activities as executed by Statistics Managers.

• 2 Contribute towards improvement in process, quality and efficiency to decrease the manual efforts.

• 3 Ensure Adherence to project level SLAs and KPI.

• 4 Face Internal, Client or Regulatory audits and help in closure of findings where applicable.

• 5 Responsible for the overall quality of deliverables from the Data management team.

• 6 Perform the Operational QC ( sample QC) for the DM deliverables.

• 7 People management and resource/work allocation across projects.

Project / Procedure:

• Ensure process deliverables are met.

• Acts as an SME for the team to Identify & resolve issues and document all process changes.

• Monitor & review first level processing.

• Process complex Transactions.

• Handle first level escalations from client.

• Identify and assess service improvement opportunities.

• Contribute to process improvement projects.

• Perform quality checks/audits to ensure data integrity, error-free exploration & processing of risks.

• Identify and report process changes.

• Adhere to the compulsory industry regulation and compliance requirements for the specified process.

• Perform Audit, Foresee Risk and institutionalize needed controls.

Knowledge Management:

• Perform knowledge sharing.

• Update Processes documentation /user manuals as appropriate for the procedure.

• Participate in knowledge transfer.

People/Team Management:

• Ensures alignment to org driven metrics and hygiene needs with regard to.

• a Pyramid and Span.

• b Job Rotation of resources.

• c Cross Skilling of Resources.

• Mentors/coaches and grooms teams members to grow.

• Drives teams learning and innovation index goals.

• Delegates assign and reviews tasks given to team members for accuracy.

• Performance Management and development plans.

• Manages attrition and absenteeism.

• Make sure Accurate Tracking and collating of Quality and KPI metric data.

Employee Status: Full-Time Employee

Shift: Day Job

Travel: No




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